1. Order Cancellation

• Before Processing: You can cancel your order at any time before it has been processed or shipped. No fees will apply, and a full refund will be issued.
• After Processing/Shipping: If your order has already been processed or shipped, cancellation may not be possible. In this case, you can follow our refund policy for eligible refunds.

2. How to Cancel

To cancel your order, please contact us as soon as possible:

• Email: report@us8.com
• Provide your order number and reason for cancellation.

3. Seller/Delivery Partner Cancellations

Sellers or delivery partners may cancel an order due to unforeseen circumstances (e.g., stock issues, delivery problems). In such cases, you will be notified immediately, and a full refund will be issued.

4. Fees and Refunds

• No Cancellation Fee: Cancellations before processing are free.
• Refund Process: For eligible cancellations, refunds will be processed to the original payment method within 3-5 business days.

5. Contact Us

For any questions or concerns regarding cancellations, please reach out at report@us8.com.