At www.us8.com, customer satisfaction is our priority. If you're not fully satisfied with your order or delivery, please review our refund policy below.

1. Eligibility for Refunds

You may request a refund in the following cases:

• The item received is damaged, incorrect, or incomplete..
• The order was canceled before it was processed or shipped.

2. Refund Request Process

To request a refund, please contact us within 24 hours of receiving your order:

• Email: report@us8.com
• Provide your order number, details of the issue, and any supporting evidence (e.g., photos of the damaged item).

3. Refund Approval

Once we review your request, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 3-5 business days.

4. Non-Refundable Items

The following are not eligible for refunds:

• Perishable goods (e.g., food or flowers).
• Items purchased on final sale.
• Orders where delivery was attempted, but the recipient was unavailable.

5. Late or Missing Refunds

If you haven't received your refund after 3-5 days, please check with your bank or payment provider. If you're still having issues, contact us at report@us8.com.

6. Contact Us

For any questions or concerns about our refund policy, please reach out at report@us8.com.